Between the company LLAO LLAO Ltd., Tamarina 25, 90922 Tamarin - Mauritius, represented by Mr. Bertrand Vercamer, as manager, duly authorized for the purposes hereof. The company can be reached by email by clicking on the contact form accessible via the home page of the site. Hereinafter the "Seller" or the "Company".
On the one hand, And the natural or legal person proceeding to the purchase of products or services of the company, Hereinafter, "the Buyer", or "the Customer" On the other hand, It was exposed and agreed what follows :
The Seller is a publisher of products and services exclusively for consumers, marketed through its website (https://www.lilibike.com). The list and the description of the goods and services proposed by the Company can be consulted on the aforementioned sites.
Article 1: Purpose and General Provisions
These General Conditions of Sale determine the rights and obligations of the parties in connection with the online sale of Products offered by the Seller. These General Conditions of Sale (GTC) apply to all sales of Products, made through the Company's Internet sites which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these at any time by publishing a new version on its website. The applicable GSC then are those in force on the date of payment (or the first payment in case of multiple payments) of the order. These General Terms and Conditions are available on the Company's website at the following address: https://www.lilibike.com/conditions-generales-de-vente. The Company also ensures that their acceptance is clear and unreserved by setting up a check box and a validation click. The Customer declares that he has read all of these General Terms and Conditions of Sale and, where applicable, the Special Conditions of Sale relating to a product or service, and accept them without restriction or reservation. The Customer acknowledges that he has received the necessary advice and information to ensure that the offer meets his needs. The Customer declares to be able to contract legally under French law or validly represent the natural or legal person for whom he undertakes. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 2 Price
The prices of the products sold through the Internet sites are indicated in Euros TTC and precisely determined on the pages of descriptions of the Products. They are also indicated in euros all taxes included (VAT + other possible taxes) on the order page of the products, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller invites the buyer to inquire about these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary to access the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.
Article 3: Conclusion of the online contract
The Customer must follow a series of steps specific to each Product offered by the Seller to fulfill his order. However, the steps described below are systematic: ➢ Information on the essential characteristics of the Product; ➢ Choice of the Product, if any of its options and indication of the essential data of the Customer (identification, address ...); ➢ Acceptance of these General Terms of Sale. ➢ Verification of the elements of the order and, if necessary, correction of errors. ➢ Followed instructions for payment, and payment of products. ➢ Delivery of products. The Customer will receive confirmation by e-mail of the payment of the order. For delivered products, this delivery will be made to the address indicated by the Customer. For the purpose of successful completion of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide its truthful identification. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 4: Products and Services
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies to have received a detail of the expenses of delivery as well as the methods of payment, delivery and execution of the contract. The Seller agrees to honor the Customer's order within the limit of the available Products inventory only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the Products' offer and their prices is specified on the Company's websites, as well as the minimum duration of the proposed contracts when they relate to a continuous or periodic supply of products or services. Unless otherwise specified, the rights granted hereunder are only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions regarding compliance and hidden defects, the Seller refunds or exchanges defective products or those that do not correspond to the order. The refund can be requested in the following manner by email to firstname.lastname@example.org within a period of 14 days after receipt of the product. The item must be returned, in its original packaging and unopened at the address indicated by the company. The return shipping costs of the package are the responsibility of the customer.
Article 5: Retention of Title
The products remain the property of the Company until the full payment of the price.
Article 6: Terms of delivery
The products are delivered to the delivery address that was indicated when ordering and the time indicated. This time does not take into account the time of preparation of the order. When the Customer orders several products at the same time they may have different delivery times. . In case of late delivery, the Customer has the opportunity to resolve the contract under the terms and conditions set forth in Article L 138-2 of the Consumer Code.The Seller then proceeds to refund the product and expenses "go Under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone point of contact (cost of a local call from a landline) indicated in the order confirmation email to track the order. The Seller reminds that when the Customer physically takes possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify the carrier of any reservations regarding the delivered product.
Article 7: Availability and presentation
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. In the event of unavailability of an article for a period superior to 15 working days, you will be immediately informed of the foreseeable delays of delivery and the order of this article can be canceled on simple request. The Customer may then request a credit for the amount of the item or its refund.
Article 8: Payment
Payment is due immediately upon order, including pre-order products. The Customer may pay by credit card. Cards issued by banks domiciled outside France must be international credit cards (Mastercard or Visa). Secure online payment by credit card is made by our payment provider. The information transmitted is encrypted
in the rules of the art and can not be read. Once the payment has been initiated by the Customer, the transaction is immediately debited after verifying the information. In accordance with Article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By giving his bank details at the time of the sale, the Customer authorizes the Seller to debit his card the amount relating to the price indicated. The Customer confirms that he is the legal owner of the card to be debited and that he is legally entitled to use it. In case of error, or inability to debit the card, the Sale is immediately resolved by right and the order canceled.
Article 9: Cancellation period
In accordance with Article L.121-20 of the Consumer Code, "the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or to pay penalties, except , where applicable, return costs ". "The period mentioned in the preceding paragraph runs from receipt for goods or acceptance of the offer for services". The right of withdrawal can be exercised by contacting the Company by email at: email@example.com. In case of exercising the right of withdrawal within the aforementioned period, only the price of the purchased product (s) and shipping costs will be refunded, the return costs will be borne by the Customer. Returns of products are to be made in their original condition and complete (packaging, accessories, instructions ...) so that they can be remarketed in new condition; if possible, they must be accompanied by a copy of the proof of purchase. In accordance with legal provisions, we need the buyer to transfer us the order confirmation email. The refund will be made within 15 days following receipt of the product.
Article 10: Guarantees
According to the law, the Seller assumes two guarantees: of conformity and relating to the hidden defects of the products. The Seller reimburses the buyer or exchanges the products apparently defective or not corresponding to the order made. The refund request must be made as follows in the 15 days to the email address: firstname.lastname@example.org. The Seller reminds that the consumer: - has a period of 2 years from the delivery of the goods to act with the Seller - he can choose between the replacement and repair of the property subject to the conditions provided by the art. apparently defective or not corresponding - that there is no need to prove the existence of the lack of conformity of the good during the six months following the delivery of the good. - that, except second-hand goods, this period will be increased to 24 months from 18 March 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction of the selling price (provisions of articles 1644 of the Civil Code).
Article 11: Complaints
If necessary, the Buyer may submit any complaint by contacting the company by email at: email@example.com
Article 12: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these General Terms and Conditions. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 13: Force Majeure
The fulfillment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its execution. The seller shall notify the customer of the occurrence of such an event as soon as possible.
Article 14: nullity and modification of the contract
Should any of the provisions of this Agreement be canceled, such nullity shall not result in the invalidity of any other provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.
Article 15: Protection of personal data
In accordance with the Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and correct your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the realization of this contract. By entering your email address on one of the sites of our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. Simply click on the link at the end of our emails or contact the controller (the Company) by letter RAR. We carry out on all our sites a follow-up of the frequentation. For this, we use recognized technical solutions, reliable and in compliance with the law in force.
Article 16 Limitation of Liability
It is stipulated a limiting clause of responsibility of the Seller for the realization of the service to 1000 euros.
Article 17: Applicable Law
All the clauses in these general conditions of sale, as well as all the buying and selling transactions referred to herein, will be subject to French law.
Our general conditions of sale have been developed from a free and free model that can
to be downloaded on the site Donneéspersonnelles.fr